Sales Experience

91 percent of unhappy customers will never purchase good or services from you again.

Capture relevant feedback from prospects, buyers and non-buyers. Knowing what they like or don’t like about their sales experience, coupled with an effective lead profiling process provides you with valuable information that can support your efforts to protect or increase revenue while ensuring adherence to compliance requirements.

Capturing and monitoring input about your sales process with CustomerCount will further support your efforts to:

  • Identify sales staff training opportunities
  • Evaluate the effectiveness of sales materials and presentations
  • Profile buyers and non-buyers to enhance lead generation efforts
  • Track effectiveness of lead generation sources and methods
  • Capture referrals
  • …and much more!

Customer Satisfaction Surveys