Why Use CustomerCount?

In the average business, for every customer who bothers to complain, there are 26 others who remain silent.

Add More Accountability and Improve Process Simultaneously

CustomerCount is a flexible online customer feedback management solution providing intuitive real time reporting, ultra fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve your bottom line.

Developed initially as a customer feedback system for a leading international leisure travel industry company, CustomerCount launched in 2007 as an online survey system that captured feedback from this company’s more than three million customers around the globe. Thoroughly tested over a one year period with subsequent proven, successful implementations, CustomerCount is an online customer experience feedback solution for your company and its needs.

CustomerCount collects, measures and reports customer feedback through branded, customized online surveys. These surveys are formulated to measure the quality of the customer experience with your organization across three primary touch-points.

While other customer feedback systems may appear to offer similar solutions, CustomerCount provides what our clients tell us is an unsurpassed product solution at a lower pricepoint. We invite you to learn why!