INDIANAPOLIS, IN (February 5, 2014) – Mobius Vendor Partners (MVP) an Indianapolis-based company that provides business process management and on line customer experience survey systems to companies, associations and non-profit organizations has promoted Matthew R. Morris to Director of Information Systems and Operations Management (ISOM). Previously he held the position of Manager of ISOM.
His duties will be to direct the technology aspects of CustomerCount℠, the ground breaking on-line feedback system for monitoring and measuring the sales, guest and resort experiences. He will direct survey deployment for MVP’s clients, IT infrastructure and overseeing website development.
“As our survey system has grown in popularity, so have Matt’s responsibilities. He was key to making CustomerCount upgrade its popular survey system to enable device recognition for mobile devices as well as implementing the recent addition of text capability,” said Bob Kobek, RRP, President of Mobius Vendor Partners. “Now that we have integrated the technology to make CustomerCount compatible with smartphones and tablets, survey invitations can be accessed not just 24/7 but from anywhere. Much of that is due to Matt.”
CustomerCount is a web-based product, minimizing installation time and expense. Due to the innovative technological architecture of CustomerCount, ongoing customized updates to survey content, report formats and other features are easily and quickly accommodated.
Matthew holds a Bachelor of Science in Information Systems from Ball State University. He also holds a specialized Recording Arts Degree from Full Sail University in Winter Park, Florida. Prior to joining the MVP-Customer Count team in 2009, Matthew worked in the entertainment industry as a recording engineer and later as a live sound and lighting technician.
Matt Morris, who is also CompTIA A+ N+ Certified, makes his home in Indianapolis. While in the entertainment industry Matthew was able to earn a screen credit for a major motion (Bats by Destination Films) picture release and several album credits.
Mobius Vendor Partners is a fifteen year old business process design and management company specializing in servicing the needs of the timeshare industry. Mobius principals are active in ARDA through sponsorships and committee memberships. Follow their blogs at http://www.customercount.com/blog/ or follow them on Twitter @CustomerCount or facebook.com/CustomerCount. For more information visit www.customercount.com or call 317-816-6000.