Salesforce / CRM Integration

It costs about 5 times as much to attract a new customer as it does to keep an existing one.

You have gathered customer feedback. A negative issue is discovered in a customer’s experience.

Now what?

With CustomerCount – Salesforce / CRM integration, as soon as the survey respondent hits submit, his feedback is immediately updated in his Salesforce Contact record.

This update can immediately trigger a Workflow rule to assign a follow up task, send a follow up email or open a case in Salesforce or your favorite CRM platform.

Now what . . . ?

With CustomerCount – Salesforce /CRM integration, your ability to immediately manage customer experience is a real-time reality.