What is a Net Promoter Score?
By employing the use of just two questions, CustomerCount can quantify just how loyal your customers are and identify which customers are in danger of leaving you.
When to use a Net Promoter Score survey
If customer loyalty is at the fore-front of your business operations and you are looking for a universal way to gauge this loyalty against your competitors, it’s time you use do a Net Promoter Score survey.
With decades of experience, CustomerCounter can take the guess work out of customer loyalty and provide you with actionable information to use on a daily basis.
Check out this case study to see how doing a Net Promoter Score survey helped our client, Breckenridge Grand Vacations.
Address service issues as they happen with filters designed to highlight and alert you to negative customer feedback.
Address service issues as they happen with filters designed to highlight and alert you to negative customer feedback.
