Customer Feedback Management & Data Types 3

Customer Feedback text analytics – when words matter

Customer Feedback text analytics – when words matter

Actionable insights from customer feedback survey responses By John Heffernan, WRAP Partner and associate at EVC Marketing Words are everywhere, written, spoken, in books, magazines, films and TV, advertising, billboards, and of course, on smartphones phones, laptops,...
CustomerCount Adds Keatext Upgrade to System

CustomerCount Adds Keatext Upgrade to System

CustomerCount®, leader in online customer feedback management, partners with Keatext to incorporate the option of text analytics into its popular system. Now CustomerCount offers the upgraded version of the Montreal-based company’s sophisticated analysis component as...

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