Customer Feedback Management & Brand Reputation

How to manage a brand reputation crisis

How to manage a brand reputation crisis

By John Heffernan, digital marketing specialist, EVC Marketing In today’s instant social media world, sadly, most brands will experience some form of crisis affecting the company brand, reputation, product or even personnel. The one common trait is that the vast...
Top 10 ways to keep your online clients happy

Top 10 ways to keep your online clients happy

By Emily Collins, EVC Marketing and CustomerCount WRAP Partner You might think reputation management is simply a matter of setting up your listening tools and working through your worst-case scenarios. But that really is just the first part of the job. Having plans in...
How to manage negative customer feedback

How to manage negative customer feedback

By John Heffernan, EVC Marketing and CustomerCount WRAP Partner One situation, two points of view What is customer feedback? At its simplest level, customer feedback is authenticated and continuous measurement and reporting of customer experience in order to manage....

Contact Us

You can contact us with anything related to CustomerCount. We’ll get in touch with you as soon as possible.

3925 River Crossing Parkway,
Suite 60,Indianapolis, IN 46240

(317) 816-6000

Leave A Message

We will use and protect your data in accordance with our Privacy Policy.

Learn More

Would you like to know how YOUR business can use CustomerCount?
Book a demo to find out more.