


How to write a great CEP nomination
By Yuri Duncan, WRAP Partner and CEO, Buchanan Creative Solutions In a previous blog, I talked about the power of a well-written nomination, and how meaningful it can be to the recipient. Today, I’d like to revisit this subject from the perspective of how to write a...
What does it take to win the CEP Award?
By Georgi Bohrod, RRP and WRAP member Merriam-Webster defines a winner as “one that is successful especially through praiseworthy ability and hard work.” This is also a great definition of the attributes of the recipient of the Annual CustomerCount® Customer...
Customer Engagement Award Judges Announced
CustomerCount® and The Resort Trades have announced the selection of a distinguished panel of judges for the Annual CustomerCount Customer Engagement Professional Resort Trades Award (CEP). The panel includes highly respected and knowledgeable timeshare/resort...
CEP Award & The Power of a Thoughtful Nomination
By Yuri Duncan, WRAP Partner and CEO, Buchanan Creative Solutions In my 26-year career with RCI, I earned just over 20 awards. The awards range from small tokens of appreciation from peers to ARDY Nomination medallions. Getting awards is a great feeling, and everyone...