Communities are Relevant

Communities are Relevant

Communities are Relevant By: Robert A. Kobek, RRP, President CustomerCountSM It seems there has been a barrage of information and monetization and promotions surrounding the word “Community.” I hear it all the time and because as a believer of creating and working...

It’s Easy Peasy!

It’s Easy Peasy! By: Robert A. Kobek, RRP, President CustomerCountSM You just joined a new company to lead an initiative that has been struggling for years. Then, the starter’s gun goes off and just like that, you are off and running! Or are you? I have noticed a lot...

The Perils of Loyalty and NPS

The Perils of Loyalty and NPS By: Robert A. Kobek, RRP, President CustomerCountSM If you are not in the business of creating and maintaining loyal customers then you are in the wrong business. You may think that you are in the business of providing a product or...

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