Improving Survey Response Rates

Improving Survey Response Rates

==== !! ==== August 31, 2010 A common statement I hear from individuals responsible for gathering and analyzing customer feedback is that it can be difficult to get a good percentage of response rates. This could be attributed to...

Put Your Best Foot Forward

==== !! ==== August 27, 2010 by Marc Carlson There are many consumer touch points a resort property can have with consumers. Reservations for accommodations must take place whether that is done online or via telephone. So there...

Use Surveys to Drive Newsletter Content

==== !! ==== August 24, 2010 by Marc Carlson Driving content for your properties’ newsletter can be a daunting task for anyone assigned that responsibility. Do you discuss the newest craze that is social media? Or do you provide...

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