Enterprise Feedback Management

Surveys
In the average business, for every customer who bothers to complain, there are 26 others who remain silent.

efm

In this new white paper you will learn:

  • How Enterprise Feedback Management allows you to centrally collect, analyze, and report on feedback from key customer groups
  • Learn how EFM can capture information and segment data in as many ways as necessary
  • How to manage their feedback to determine customer level of satisfaction about any given transaction or set of transactions

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