Product Experience

Surveys
If you make an effort to remedy customers' complaints, 82 to 95 percent of them will stay with you.

Use the power of CustomerCount to further understand your customers’ perceptions and expectations of your products. Are there areas for improvement? What do customers like most about your product?

When planning product improvements or changes, use CustomerCount to run ideas past your customers before implementing. Will a planned enhancement provide the value as anticipated? Will customers be willing to pay more for a new product attribute?

Confirming or learning more about customers’ perceptions of your product will further support your efforts to:

  • Target product development resources for maximum revenue-generating impact
  • Measure price/value perceptions
  • Gather customer feedback about the most detailed aspects of your product
  • ….and much more!
Product Experience

Use CustomerCount to gain valuable customer insight prior to your product launch.