Enterprise Feedback Management (Measure to Manage)

Surveys
The average wronged customer will tell 8 to 16 people (about 10 percent will tell more then 20 people).

Enterprise Feedback Management (Measure to Manage)

cc-enterprise
If your company has tried doing customer surveys before and found it difficult to get
internal buy-in and actionable steps, maybe it is time to learn more about an EMF.

In this new whitepaper you will learn:

     The 3 biggest reasons that customer satisfaction surveys fail
     How to prepare a better survey
     The best process to use to get internal departmental buy-in

Download Now