Your customers are talking.

Our clients are listening.

Every few seconds, a CustomerCount survey is being submitted. With our advanced metrics, up-to-date analytics, and customizable reports, you can hear and act on it all.

* Each dot represents real feedback from real customers, collected through our surveys.
Surveys Deployed

Hear More with CustomerCount

No matter your business, feedback is important

Monitor feedback from customers about their sales experience

How do your customers feel after speaking with one of your company representatives? Were their questions and concerns answered? Did they get what they needed?

Get real-time, immediate access to your customers' feedback with CustomerCount - feedback that may be tracked to the individual representative level.

Sales Experience

Sales Experience for Customer Count Feedback Management System

Use CustomerCount to support your sales training and staffing needs.

Capture feedback about your customer service interactions

An astonishing 91% of unhappy customers will never purchase goods or services from you again. However, if you make an effort to remedy customers' complaints, 82% to 95% of them will stay with you.

Address potential customer service issues before they become significant "problems" and you could save significant money on your sales process.

Contact Experience

Contact Experience Management System

The lowest-ranking employee can lose more customers than can be gained by the highest-ranking employee

Capture valuable customer feedback prior to your product launch

When planning product improvements or changes, use CustomerCount to run ideas past your customers before implementing.

Will a planned enhancement provide the value as anticipated? Will customers be willing to pay more for a new product attribute?

Product Experience

Product Experience for Feedback Management

Use CustomerCount to gain valuable customer insight prior to your product launch.

A Feature-Rich, Cloud Based Solution

Tested. Proven. Reliable. Since 2007.

Use Net Promoter Score (NPS) to gauge loyalty

By employing the use of two simple questions we can quantify just how loyal your customers are and identify which customers are in danger of leaving you.

Let CustomerCount take the guess work out of customer loyalty and provide you with actionable information to use on a daily basis.
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Net Promoter Score (NPS)

Responsive Design & Device Recognition

Utilize CustomerCount and analyze your customer feedback and reports from any device and any screen size.
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Responsive Design

Full Text Search

Drill down to find exactly what you're looking for with Full Text Search across all survey results.
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Full Text Search

Problem Resolution

Address service issues as they happen with filters designed to highlight and alert you to negative customer feedback.
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Problem Resolution