Driving them crazy: Americans’ top customer service complaints

Bob Kobek, Bob Kobek

While scrolling through the plethora of yahoo articles that normally are a waste of time I came upon one that was extremely relevant today.  We always hear how people experience horrible customer service for one reason or another.  Turns out that this is happening way too often and Consumer Reports has done a study to identify the top reasons for horrible customer service.  Click the link below and ask yourself if you or your company have ever been tagged with one of these.

http://finance.yahoo.com/news/driving-them-crazy-americans-top-150000325.html

-Matt