How Does Your Contact Center Compare: Social Media by Default

Matt Morris, Matt Morris

!http://customercount.com/images/33.jpg!
!http://customercount.com/images/34.jpg!

How Does Your Contact Center Compare: Social Media by Default
A survey is being launched this week.

By Robert A. Kobek, RRP

Connections Magazine, IT Enabled Services Alliance, Inc. and CustomerCount Enterprise Feedback Systems have collaborated to distribute a survey into the contact center centric industry to determine the impact and uses of social media as a customer service delivery vehicle.

To participate in the survey and to see the results in the March issue of Connections Magazine, go to “www.connectionsmagazine.com”:http://www.connectionsmagazine.com/ and subscribe before January 8. The survey will be distributed via email Jan 9 and close it on Jan 18.

To learn more about IT Enabled Services Alliance, Inc. visit “www.itesa.com”:http://www.itesa.com/
To learn more about CustomerCount visit “www.customercount.com”:http://www.customercount.com/


What is Your Appetite for Knowledge? Social Media by Default

Matt Morris, Matt Morris

!http://customercount.com/images/33.jpg!

What is Your Appetite for Knowledge? Social Media by Default
By Robert A. Kobek, RRP

Connections Magazine, IT Enabled Services Alliance, Inc. and CustomerCount Enterprise Feedback Systems have collaborated to distribute a survey into the contact center centric industry to determine the impact and uses of social media as a customer service delivery vehicle.

To participate in the survey and to see the results in the March issue of Connections Magazine, go to “www.connectionsmagazine.com”:http://www.connectionsmagazine.com/ and subscribe before January 8. The survey will be distributed via email Jan 9 and close it on Jan 18.

To learn more about IT Enabled Services Alliance, Inc. visit “www.itesa.com”:http://www.itesa.com/
To learn more about CustomerCount visit “www.customercount.com”:http://www.customercount.com/